Account verification timeline

Our Quality Assurance team carefully reviews all accounts to ensure compliance with our Terms of Service and anti-spam policies. This process helps prevent accounts from engaging in illegal activities or using unfair email marketing practices, such as sending campaigns to harvested or purchased lists. By doing this, we maintain high deliverability rates and safeguard Sender.net’s strong IP reputation.

Even established accounts may undergo review if certain keywords, phrases, or links are flagged. While this can cause temporary delays, it’s an essential step to ensure the integrity and security of the platform for all users.

To get verified, you need to do a few steps:

• Ensure your content and your subscriber list fit our Terms of Service and anti-SPAM policy.
• Add and verify your domain.
• Import your subscribers.
• Create your first campaign.

It might take up to an hour for the QA team to review your account from the moment it enters the review status.  Please be aware of our terms of service and anti-spam policy. If your account does not comply with our policies – it will most likely get suspended.

That’s it!

If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or support@sender.net – we’re here to help 24/7.