Email campaigns

Create, send, and optimize your email campaigns.

Sending and Scheduling

• Resending to bounced recipients
• Campaign sending limits
• Audience changes and their impact on scheduled campaigns
• Email campaign sending behavior
• Email campaign scheduling behavior
• Editing Scheduled Email Campaigns
• Stopping an Email Campaign After Sending Has Started
• Canceling Scheduled Email Campaigns
• Scheduling vs Sending Immediately
• Duplicate an email campaign
• Set up auto-resend
• Resend to non-openers
• Edit scheduled campaign
• Schedule an email campaign
• Cancel a scheduled campaign

Create and Setup

• Reply-to address configuration
• Sender name and email address configuration
• Choosing campaign types
• Creating a Newsletter Campaign
• First Email Campaign
• Default custom fields list
• Send custom HTML emails
• Send plain-text emails
• Find email templates

Manage Campaigns

• Campaign Archiving or Deleting
• Bounce data in campaign reports
• Changes in email campaign metrics over time
• Email campaign report update timing
• Download campaign as PDF
• Create custom campaign links
• Share a sent campaign
• Manage email campaigns

Testing and Preview

• A/B testing campaigns
• Personalization behavior in test emails
• Differences Between Test Emails and Live Campaign Sends
• Pre-send checklist for email campaigns
• Previewing and testing emails
• A/B test email campaigns
• Troubleshoot test email sending
• Understand test email feature

Audience and Segments

• Handling Overlapping Segments During Campaign Sending
• Suppression and unsubscribe status in campaign sending
• Reasons Subscribers May Not Receive a Campaign
• Contact selection logic for email campaigns
• Include/exclude groups and segments

Content and Design

• Dark Mode Impact on Email Design
• Image Display Behavior in Emails
• Email Display on Mobile Devices
• Email Rendering Differences Across Inbox Providers
• Personalization Basics
• Set subject and preview
• Add signature to newsletter
• Add “view in browser” link
• Change link language and design
• Personalize with custom fields
• Add video to email
• Fix image upload format

Troubleshooting

• Campaigns Stuck in Sending Status
• Common Causes of Campaign Email Filtering or Blocking
• Troubleshooting Non-Working Links in Email Campaigns
• Common Campaign Errors
• Fix missing unsubscribe link