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Export contacts

Exporting your contact database allows you to back up your data, analyze subscriber information, or migrate to other platforms.

How to Export Contacts

Step 1: Filter Your Contacts (Optional)

  • Use the search bar to find contacts by email address
  • Apply Email status filters (Active, Bounced, Unsubscribed, etc.)
  • Apply SMS status filters for SMS subscribers
  • Filter by Groups to export specific segments
  • Use Advanced filter for more detailed criteria

Step 2: Select Export Option

  • Once you have your desired contacts displayed (either all contacts or filtered results)
  • Select all of the contacts via the arrow in the top-left corner and proceed to go to the “Actions”

Step 3: Choose Export Format

  • CSV – Most common, works with Excel and other spreadsheet programs
  • Excel (.xlsx) – Direct Excel format

Step 4: Download Your File

  • The system will prepare your export file
  • Download the file to your computer
  • The file will contain all subscriber information including:
    • Email addresses and names
    • Phone numbers
    • Group memberships
    • Custom fields
    • Subscription status
    • Registration dates

What Gets Exported

  • Basic contact information (email, name, phone)
  • Subscription status for email and SMS
  • Group assignments
  • Custom field data
  • Registration and activity dates

Tips

  • Filter first if you only need specific contacts
  • Regular backups – Export your full contact list regularly
  • Secure storage – Keep exported files in secure locations
  • Check file size – Large lists may take longer to process

That’s it!

If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or support@sender.net – we’re here to help 24/7.