Removing their logo, adding a landing page, dedicated IP – all cost extra with Brevo.
It’s the same complaint everywhere, and it adds up fast. Sender costs less overall,
shows exactly what you pay, and moves your whole setup over for free.
Complimentary, full-service
migration is included with all
annual plans of 20k+
subscribers.
Logging in fails, drafts vanish before they save, sometimes a few times a week, and deliverability can drop hard without warning. Support runs on AI first, so real help can take days, and accounts sometimes get suspended without explanation. Sender keeps things steady: 98% deliverability, a stable dashboard, and real people answering in about 10 seconds.
Brevo prices by email volume (with contact caps tied to that number), Sender prices by subscriber count, so compare using whichever number best matches your list. Prices shown for Sender Standard and Brevo Standard.
Our migration team handles it all: contacts, segments, automations, templates, and domain authentication. Full white-glove migration is free on annual plans with 20k+ subscribers; everyone else still gets 24/7 human guidance. Nothing goes live until it’s tested and ready.
Brevo’s support is AI first and slow to escalate, on top of that, accounts can get suspended without warning. Sender’s answer: 24/7 customer support, 30 sec response time average, 99% satisfaction rate.
Brevo caps limited automation on lower tiers at 2,000 contacts, then charges extra for things that should be included. Sender’s free plan comes with automation built in, no add-ons needed.
Brevo accounts can go down mid-campaign with zero notice, no warning or explanation. Sender keeps things running: 98% deliverability and uptime you can count on.
Brevo’s reporting has been called misleading, showing rosier stats. Sender gives you straightforward, detailed reports you can trust when it’s time to make decisions.
We work around the clock to assist you. Drop us a message any time, and we’ll get back to you in seconds!
Customer service was great. I needed help with setting up DNS records for emails. My rep stayed in the chat with me for the entire time until the issue was handled. So happy with the service.
A first class experience from the customer service team who take the time and effort to assist until the issue is resolved.
Fantastic customer support and very quick response times. My account review was handled professionally and efficiently, and I really appreciate Sender.net's strong focus on anti-spam and responsible email practices.
I would like to express my sincere appreciation for the outstanding service I received from Malissa. Throughout our interaction, she was exceptionally patient, highly professional, and consistently helpful. Her deep product knowledge made it easy to understand each step, and she guided me through every challenge with clarity and confidence.
It depends on how much you’re moving. Subscriber imports take minutes. Rebuilding templates, automations, and forms can take anywhere from a few hours to a few days, depending on how complex your Brevo setup was.
Open rates, click data, and send history from Brevo don’t transfer over. Export and save your Brevo reports before you migrate. Once you’re on Sender, new performance data starts tracking from your very first send.
Yes. Import your suppression list, meaning unsubscribed and bounced contacts, along with everything else. It keeps you compliant and stops you from accidentally emailing someone who already opted out of hearing from you. And since only active subscribers count toward your plan limit, bringing them over won’t cost you anything.
Full white-glove migration is free if you’re on an annual plan with 20k+ subscribers. Everyone else still gets free help with exports, imports, and setup, you just handle a bit more of the legwork yourself. Either way, you decide exactly what gets moved and when you flip the switch. No hidden fees, no catches.
Not if it’s done right. We test everything and verify your domain authentication before you go live. If you’ve got a big list, we recommend ramping up your sending gradually, that part’s on you to manage, but it goes a long way toward keeping your inbox placement solid. Most people finish the move without a single subscriber noticing a thing.
