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No. Standard email is not HIPAA compliant on its own. To handle protected health information, email needs encryption in transit and at rest, access controls, audit logging, and a signed Business Associate Agreement with the provider. Sender supplies these safeguards so your healthcare emails meet HIPAA requirements rather than relying on a default inbox.
A HIPAA-compliant email service combines technical, physical, and administrative safeguards: encryption of messages in transit and at rest, role-based access controls, audit logs, secure data storage, and a signed Business Associate Agreement. The BAA is mandatory – without it, a provider handling PHI is not HIPAA compliant, no matter how strong the encryption.
A BAA is a contract that makes your email provider legally accountable for protecting PHI under HIPAA. It defines how the provider safeguards data, responds to incidents, and oversees subcontractors. Any vendor with access to patient data must sign one before you send PHI. Sender provides a BAA so liability for protecting patient data is shared.
Yes. Sender lets you set customizable retention policies to store or delete emails on a schedule that fits HIPAA guidance and your organization's needs. Because retention requirements vary by state, payer, and contract, keeping a clean, current subscriber list makes those policies easier to manage.
