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  • Start With Free Plan
    Grow your business, not your expenses
    Turn curious visitors into devoted fans and drive more sales – no cost to get started!
    • Free Forever plan for 2,500 subscribers and up to 15,000 emails/month
    • Free & responsive email templates library
    • Free popups & forms
    • Intuitive drag-and-drop email builder
    • Unlimited automation and segmentation
    • Premade automation workflows
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  • Onboarding assistance
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  • Free migration service

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Frequently asked questions

1.

Why is the VAT not included in the price?

VAT’s aren’t included because VAT’s vary from country to country. For example, it may sometimes vary from 5% to 25%, so to be more accurate about the price, the VAT is excluded. For example – Germany has a 19% VAT, while France has a 20% VAT.

2.

Does Sender.net provide SMTP services?

SMTP (Simple Mail Transfer Protocol) is included in the service, we do not provide it as a separate feature.

3.

What is a VAT identification number?

A VAT (value added tax) identification number is an identifier used for VAT purposes. It will be printed on your invoices, so make sure to double-check if it’s correct. If your company does not have a VAT code, simply leave it as Not Available – input ‘N/A’.

4.

How do I remove the branding on my emails and forms?

We add our branding to the bottoms of subscription forms, popups and newsletters if the creator uses the free plan. Branding is removed once you move to one of our paid plans or switch to the credits system.

5.

Does Sender provide a dedicated IP address? How do I get a dedicated IP address?

Normally the IP reputation is shared between most users. Dedicated IP addresses provide you with absolute control of your email reputation. It’s set up for Professional plan accounts upon request with no additional cost.

For accounts that have FreeForever or Standard plan, a shared IP is allocated. Please note that we recommend getting a dedicated IP address if you send over 500 000 emails monthly. If you’d like a dedicated IP setup for you, please message us at support@sender.net.

6.

I want to start using the system, but can I try out the Free Forever plan first?

Absolutely. The Free Forever plan includes up to 2,500 subscribers and 15,000 emails per month, never expires, and includes the features you need for growth. Every new account also gets a 14-day Professional trial. You can switch to a paid plan whenever you are ready.

7.

What are your supported interface languages?

We currently have English, Lithuanian, Polish and Spanish interface languages.

8.

What is a company code? What can I do if I don't have one?

Company code usually is a unique ID of the company, which is given by the local government when registering the legal entity. It is used for identifying a certain company on invoices and similar legal issues. If you don’t have a company ID, are working as a freelancer you can enter your personal ID code or leave it as ‘N/A’ (Not Applicable).

9.

How does the free 14-day Professional trial work?

Every new Free Forever account gets 14 days of the Professional plan for free. No credit card, nothing to activate. After 14 days the trial ends automatically and you stay on the Free Forever plan. You can upgrade anytime.

Simple email marketing with affordable pricing
  • Premium features included
  • No hidden costs or usage limits
  • Scale from startup to enterprise
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