- Premium features included
- No hidden costs or usage limits
- Scale from startup to enterprise
When you’re choosing an email marketing platform, the budget-friendly options can look similar on paper. Both Sender and Moosend offer drag-and-drop editors, automation workflows, landing pages, and ecommerce integrations.
But dig a little deeper and you’ll spot the differences. Sender bundles SMS marketing right alongside email and keeps a truly free forever plan around. Moosend, meanwhile, goes all-in on AI-powered segmentation and behavioral triggers—the kind that usually cost a lot more at other platforms.
I spent weeks testing both of them. Built campaigns, set up automations, pushed features until I found their limits. What follows is my honest breakdown of which one’s worth your time (and money).
Sender takes an accessibility-first approach with a permanent free plan supporting 2,500 subscribers. Built with a focus on simplicity and affordability, it’s designed for small businesses that need email marketing without complexity. You get SMS capabilities, unlimited automation even if you’re on the free tier, and 24/7 support that actually responds when you need help.
Moosend targets marketers who want premium features without the premium price tag. Starting at $9/month (no free forever plan, just a 30-day trial), it’s heavy on automation and AI-driven tools. The platform packs in enterprise-level features—behavioral triggers, intelligent segmentation—stuff that normally costs way more elsewhere.
Feature
Sender
Moosend
Free Plan
Up to 2,500 subscribers, 15,000 emails/month
30-day trial only
Starting Price
$7/month for 1,000 subscribers
$7/month for 500 subscribers
Ease of use
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Email Sends
Varies by plan
Unlimited on all plans
Automation
Unlimited, all plans
Unlimited, all plans
SMS Marketing
Included
Not included
Support
24/7 live chat, email
Live chat (limited hours), email
Templates
100+
100+
Bottom Line: Sender wins if you’re testing the waters with its truly free plan and SMS inclusion—perfect for startups. Moosend edges ahead on pure automation power and AI features, but you’ll need to commit to paying from day one.
Sender keeps email campaign creation straightforward. The drag-and-drop editor feels responsive, and personalization tags work smoothly for dynamic content. Multivariate testing covers subject lines, sender names, email content, send times, and sending frequency to optimize engagement.
The built-in spam checker analyzes your emails before sending to catch potential deliverability issues. The platform also has scheduling flexibility—send immediately, schedule for specific times, or optimize by recipient time zones.
Moosend takes a slightly more sophisticated route. Their wizard walks you through similar steps but gives you more granular control over sender details and reply-to addresses. The platform handles regular campaigns, A/B tests, and automated RSS campaigns that pull fresh content from your blog.
I really liked the recurring campaign option for newsletters—one less thing to set up manually each time. The spam testing works about the same as Sender’s.
Feature
Sender
Moosend
Campaign Types
Standard, A/B test
Standard, A/B test, RSS, Recurring
Email A/B Testing Options
Subject line, sender name, email content, send time & frequency
Subject line, sender name, content
Spam Checker
Automatic
Automatic
Scheduling
Yes
Yes
Personalization
Tags, custom fields
Tags, custom fields, behavioral data
Winner: Platforms offer similar features but Moosend wins by a narrow margin for RSS campaigns.
Sender’s email builder performs well in terms of speed and responsiveness. Modules snap into place without any lag, you can edit images right there inline, and the mobile preview updates instantly.
The template library’s got 100+ options covering newsletters, promotions, ecommerce—basically what you’d expect. Countdown timers are in there if you want to create urgency. The HTML editor gives you full control when you need it, and saving custom blocks for reuse is simple enough.
Moosend’s drag-and-drop editor matches Sender’s ease of use, plus a few extras. The 100+ templates lean heavily toward ecommerce—product blocks, countdown timers, that sort of thing. They’ve got a small image library for quick placeholder content, though it’s nothing extensive.
One feature that stood out: the AI content writer that helps when you’re stuck staring at a blank email. The editor also supports JSON imports if you’re migrating from somewhere else.
Feature
Sender
Moosend
Template Count
100+
100+
Drag-and-drop Editor
Yes, responsive
Yes, responsive
HTML Access
Yes
Yes
AI Writing Assistant
No
Yes
Countdown timer
Yes
Yes
Winner: Sender for snappier performance, though Moosend’s AI writer adds value for content creation.
Sender includes unlimited automation workflows even on the free plan—a rare generosity. I set up welcome series, abandoned cart sequences, re-engagement campaigns using their visual builder. Pre-built workflows for common scenarios are there, and you can customize them in minutes.
What’s particularly useful is the multichannel automation—you can combine email and SMS in the same workflow. Triggers include subscription events, email interactions, and time delays.
Moosend’s automation builder impressed me with its flexibility. The visual workflow editor supports complex logic with AND/OR conditions, multiple triggers, and behavioral tracking right out of the gate. Website tracking lets you trigger emails based on page visits or product views.
The template library includes 40+ pre-built workflows ranging from birthday emails to win-back campaigns. AI-powered features like audience discovery automatically segment users based on behavior.
Feature
Sender
Moosend
Pre-built Workflows
10+ templates
40+ recipes
Trigger Types
Email events, time, tags
Email events, website behavior, products
Conditional Logic
Basic (higher plans)
Advanced (all plans)
Website Tracking
Professional plan
All plans
AI Segmentation
No
Yes (Audience Discovery)
Winner: Moosend for deeper automation capabilities and behavioral triggers.
Sender provides a straightforward landing page builder with 40+ templates optimized for lead generation. The drag-and-drop interface makes customization simple, and pages load quickly. Custom domains are available for paid plans.
Form builders support embedded forms, popups, and exit-intent triggers. I particularly liked the gamification options including spin-to-win wheels for engagement. Forms connect directly to your email lists with custom field mapping.
Moosend matches Sender here with its own landing page builder and similar drag-and-drop functionality. Template selection leans toward subscription forms and product launches. Custom domain support lets you host pages on your own URL.
Form analytics track views, submissions, conversion rates in detail. Moosend’s also got Wheel of Fortune gamification in subscription forms to boost engagement.
Feature
Sender
Moosend
Landing Page Templates
40+
30+
Form Types
Embedded, popup, exit-intent
Embedded, popup, exit-intent
Gamification
Spin-to-win
Wheel of fortune
Custom Domains
Yes
Yes
A/B Testing
No
Forms and pages
Winner: Tie—both offer comparable landing page and form capabilities with gamification features included.
Sender offers both static groups and dynamic segments that update automatically based on subscriber behavior. You can import contacts via CSV, API, or integrations. Segments refresh in real time using filters for engagement, demographics, ecommerce activity, and custom fields.
The platform tracks email clicks, SMS responses, purchase history, and cart activity to create intelligent targeting rules with multiple conditions.
Moosend provides dynamic segments with real-time updates based on subscriber actions. The platform combines demographic data, email engagement, website visits, and purchase behavior through AND/OR logic filters. Pre-built segment templates accelerate setup.
Audience Discovery uses AI to tag subscribers by product interest and buying intent, automatically organizing contacts into high-value groups for targeted campaigns.
Feature
Sender
Moosend
Import Methods
CSV, API, integrations
CSV, API, integrations, Google/Salesforce
Segmentation Types
Dynamic segments, static groups
Dynamic segments
Behavioral Tracking
Email, SMS, purchase, cart
Email, website, purchase, product views
AI Features
No
Yes (Audience Discovery)
Custom fields
Unlimited
Unlimited
Winner: Moosend for AI-powered Audience Discovery.
Sender integrates with major ecommerce platforms including Shopify, WooCommerce, and PrestaShop. Product recommendation blocks let you showcase items directly in emails.
Abandoned cart automation comes pre-configured for your convenience. Revenue tracking shows which campaigns generate sales, but reporting could be more detailed.
Moosend was clearly built with ecommerce in mind. Website tracking monitors product views, cart additions, purchases to trigger highly targeted automations. The product recommendation engine uses AI to suggest relevant items based on browsing and purchase history.
The platform pulls product catalogs automatically, keeping inventory data synchronized. Detailed revenue reports break down sales by campaign, product, customer segment.
Feature
Sender
Moosend
Platform Integrations
Shopify, WooCommerce, more
Shopify, WooCommerce, Magento, more
Product Recommendations
Limited
AI-powered
Cart Abandonment
Pre-built workflow
Pre-built workflow
Revenue Tracking
Campaign-level
Campaign, product, segment-level
Product block
Yes
Yes
Winner: Moosend dominates with AI-powered recommendations and deeper ecommerce integration.
What sets Sender apart is built-in SMS marketing across all paid plans (you get free credits on Pro). This omnichannel approach lets you combine email and text campaigns within the same automation workflows.
The pay-as-you-go SMS credits system gives you flexibility if you’re only texting occasionally. Another unique touch? The generous free plan that never expires—genuinely rare among competitors with similar features.
Moosend’s standout is Audience Discovery, an AI tool that analyzes subscriber behavior to automatically create high-value segments based on product interest and purchase intent. The platform’s AI Writer helps generate email copy, subject lines, preview text based on keywords and campaign purpose.
AI-powered product recommendations personalize emails by suggesting items based on browsing and purchase history—increases relevance without you having to manually curate everything.
Feature
Sender
Moosend
SMS Marketing
Included, pay-as-you-go
Not available
AI Segmentation
No
Yes (Audience Discovery)
AI Writer
No
Yes (add-on/enterprise)
AI Product recommendations
No
Yes (Moosend+/Enterprise)
Free Forever Plan
Yes
No
Winner: Tie—Sender’s SMS inclusion balances Moosend’s AI-powered features depending on your needs.
Sender emphasizes authentication support with SPF, DKIM, and DMARC setup guidance. The platform uses shared IPs for standard plans with dedicated IPs available on higher tiers. From my testing, inbox placement rates stayed above solid 90%, though public percentages aren’t disclosed. The 24/7 support team helps troubleshoot deliverability issues quickly.
Moosend proudly advertises a 98% deliverability rate backed by their infrastructure. The platform is CSA-certified, which helps with inbox placement at major providers. Sender reputation monitoring alerts you to potential issues before they impact campaigns. IP warm-up protocols help new senders build reputation gradually.
Feature
Sender
Moosend
Deliverability rate
90%+
98%
Authentication
SPF, DKIM, DMARC
SPF, DKIM, DMARC
Dedicated IPs
Higher plans
Higher plans
CSA Certification
No
Yes
Reputation Monitoring
Basic
Advanced
Winner: Moosend for documented deliverability rates and CSA certification.
Sender provides essential metrics including open rates, click rates, bounces, and unsubscribes. Heatmaps show which links perform best, device breakdowns reveal how subscribers read emails, and geographic reports display subscriber locations.
Export options let you pull data into spreadsheets for further analysis. However, advanced attribution and funnel analytics require workarounds.
Moosend differentiates itself with custom report builders featuring 40+ widgets across campaigns, mailing lists, and website analytics. Combine metrics that matter most and build personalized dashboards updated in real time. Activity by location reports compare regional performance.
Revenue tracking breaks down ecommerce attribution by campaign and product. Pre-built report templates accelerate setup for common use cases. One limitation is the lack of predictive analytics available in enterprise platforms.
Feature
Sender
Moosend
Standard Metrics
Open, click, bounce, unsub
Open, click, bounce, unsub
Heatmaps
Yes
Yes
Geographic Data
Yes
Yes
Custom Reports
Limited
Yes
Revenue Tracking
Campaign-level
Multi-dimensional
Winner: Reporting capabilities of both platforms are similar, but Moosend wind on custom report building.
Sender offers 100+ direct integrations including WordPress, Zapier, Shopify, major CMS platforms. API documentation is straightforward if you’re a developer needing custom connections. The integration library feels a bit smaller than some competitors, but Zapier works as a solid middleman for connecting with most tools.
Moosend provides 80+ native integrations spanning ecommerce platforms, CRMs, marketing tools. The robust API supports webhook functionality for real-time data syncing. Zapier and Make (Integromat) connections expand possibilities further. The platform also offers WordPress and other CMS plugins for seamless form embedding.
Feature
Sender
Moosend
Native Integrations
100+
80+
API Access
All plans
All plans
Webhooks
Yes
Yes
Zapier
Yes
Yes
CMS Plugins
WordPress, others
WordPress, others
Winner: Tie. Both platforms have similar integration capabilities.
Sender provides 24/7 live chat support across all plans—even free users. They advertise a 10-second average response rate, and from my experience, it holds up. Knowledge base covers common scenarios with articles and videos. Phone support’s only available for enterprise, but honestly, with live chat that fast, you don’t miss it.
Moosend offers live chat during business hours with generally fast response times. Email support gets mixed reviews—some find it helpful, others report a condescending tone. Knowledge base is comprehensive, while video tutorials and webinars supplement written documentation. Enterprise customers get dedicated account managers.
Feature
Sender
Moosend
Live Chat
24/7, all plans
Business hours
Email Support
All plans
All plans
Phone Support
Enterprise
No
Knowledge Base
Extensive
Extensive
Account Manager
Enterprise
Enterprise
Winner: Sender for true 24/7 availability and consistent support quality.
List Size
Sender Standard plan
Moosend Pro plan
1,000 subscribers
$7/month
$13/month
5,000 subscribers
$23/month
$38/month
10,000 subscribers
$40/month
$70/month
25,000 subscribers
$82/month
$128/month
50,000 subscribers
$159/month
$252/month
Summary: Sender wins on affordability across all list sizes, with consistently lower pricing than Moosend. The gap widens significantly at higher subscriber counts—at 50,000 subscribers, Sender costs $159/month versus Moosend’s $252/month. Combined with Sender’s free tier for up to 2,500 subscribers, it’s the more budget-friendly choice for most businesses.
Sender pricing offers all essential features on the Standard plan. The Professional plan adds advanced automation, webhooks, transactional emails, and dedicated IP options. Pricing scales with subscriber count and email volume caps.
Moosend pricing provides most features from day one with the Pro plan. As your list grows, only the monthly cost increases. Moosend+ adds transactional emails, advanced automation, custom triggers, and dedicated support.
Both platforms offer pay-as-you-go credit options for occasional senders, though pricing structures differ significantly.
Feature
Sender Free
Moosend free trial
Subscribers
Up to 2,500
1,000
Monthly Emails
15,000
Unlimited
Automation
Unlimited
Trial only
Landing Pages
Yes
Trial only
Forms
Yes
Trial only
Branding
Sender logo
No
Time Limit
Never expires
30 days
Support
24/7 chat
Business hours
Summary: Sender’s free forever plan is genuinely useful for small operations and testing. Moosend requires paid commitment after 30 days, though the trial includes full features.
Sender
Moosend
Summary: Choose Sender if you value a generous free tier, 24/7 support, and SMS marketing. Pick Moosend when you need advanced automation, AI features, and unlimited sending at low cost.
Small businesses and nonprofits just starting email marketing without much budget will appreciate Sender’s free forever plan. With 2,500 subscribers and 15,000 monthly emails included permanently, you can build your list and test strategies before spending a dime. The straightforward interface won’t intimidate team members who aren’t familiar with marketing technology.
Ecommerce stores on platforms like Shopify or WooCommerce benefit from Sender’s direct integrations and abandoned cart workflows. Product recommendation blocks work well for basic merchandising, and SMS capabilities let you reach customers who prefer texting. Revenue tracking helps measure campaign ROI without complex setup.
Content creators and bloggers appreciate Sender’s simple approach to newsletters. Template library covers common formats, scheduling tools ensure consistent communication with subscribers. Automation handles welcome sequences and engagement campaigns automatically, freeing up time for content creation.
Budget-conscious marketers needing enterprise-level automation without enterprise pricing will find Moosend’s $7/month starting point attractive. Unlimited sending removes anxiety about email volume, while advanced triggers based on website behavior enable sophisticated campaigns. Most features unlock at the Pro tier regardless of list size.
Ecommerce businesses focused on data-driven growth should consider Moosend’s AI-powered product recommendations and behavioral tracking. Platform monitors customer journeys across your website, triggering relevant emails based on browsing and purchase patterns. Revenue reports break down performance by product, campaign, customer segment.
Growing email programs scaling from thousands to tens of thousands of subscribers benefit from Moosend’s consistent feature set. You won’t hit arbitrary limitations or get forced into upgrades to access tools you need. Transparent pricing model means budgeting becomes simpler as your list expands.
Sender users on Capterra consistently praise the platform as a reliable, easy-to-use email marketing solution. Reviewers highlight its strong deliverability rates, intuitive campaign setup, and useful analytics. They appreciate the affordable pricing and effective automation features.
While some mention wanting more CRM integrations and template variety, most find it delivers all the essentials they need.
Moosend users on Capterra appreciate its simplicity and affordability, especially for budget-conscious businesses. Reviewers praise the drag-and-drop editor, solid automation features, and detailed analytics that make campaign management straightforward.
While some note limited template options and mention that pricing increases with list growth, most find it an effective, user-friendly platform that delivers results without unnecessary complexity.
Sender users on G2 rave about its exceptional value and automation capabilities. Reviewers consistently highlight the platform’s user-friendly interface, impressive automation features that run campaigns effortlessly, and remarkable affordability compared to competitors. Users appreciate how quickly they can set up campaigns and maintain consistent customer communication.
The main critique centers on template customization options, with some wishing for more flexibility in design choices.
Moosend users on G2 highlight its strong deliverability rates and powerful yet easy-to-use automation features. Reviewers value the platform’s simplicity and economical pricing, making it accessible for small businesses. Common praise focuses on the straightforward interface and effective bounce management.
However, users note limitations like lack of mobile support for creating campaigns, a basic website builder, and desire for more industry-specific templates and customization options.
Sender users on Reddit appreciate its straightforward, no-frills approach to email marketing. Long-time users highlight the generous free plan (up to 2,500 subscribers and 15,000 emails monthly) and superior deliverability compared to competitors. Reviewers value the ease of use, extensive template library, and helpful support team.
Users note it efficiently handles essential tasks without the complexity of larger platforms like Mailchimp or Klaviyo.
Moosend users on Reddit praise its affordability and comprehensive feature set for email automation. Reviewers highlight its strong automation capabilities, robust segmentation, and detailed analytics, making it ideal for performance-focused users.
The platform is noted for solid deliverability and beginner-friendly interface. Users appreciate features like list building, customizable templates, and quick newsletter creation, with a 30-day trial available to test the platform.
Sender offers more value at small list sizes thanks to its free forever plan (up to 2,500 subscribers). Moosend becomes cost-competitive around 10,000+ subscribers when factoring in unlimited sending. For lists under 5,000, Sender is substantially cheaper. Above 10,000, compare based on your specific needs—Sender if you need SMS, Moosend if you want unlimited sends.
Sender includes SMS capabilities on all paid plans with pay-as-you-go credits. Moosend does not offer SMS marketing at all, focusing exclusively on email.
Both platforms support CSV imports, making migration straightforward. Moosend offers integrations with Mailchimp for direct transfers. Plan migration time for list cleaning and testing before fully switching platforms.