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Sep 03, 2025 - by Emily Austin & Marija
Sep 03, 2025 - by Emily Austin & Marija

Elastic Email Free Plan

100 emails per day. To 1,000 subscribers. Forever.

I stared at those numbers thinking someone made a typo. Most platforms give you thousands of monthly emails, but Elastic Email caps you at roughly 3,000 per month if you max out daily limits. My first instinct? Skip it entirely.

But then I kept bumping into comments about their deliverability rates. People claiming emails actually reach inboxes instead of spam folders. Curious enough to dig deeper, I spent months testing their platform.

Worth the restrictive limits? Depends what you value more.

What is the Elastic Email Pricing Plan?

Here’s where Elastic Email gets weird — they don’t sell one product. Three separate offerings: Email Marketing, Email API, Creator Suite. Each with its own pricing, its own features, its own target audience.

Email Marketing gives you the traditional newsletter experience. Free, Starter ($19/month), Pro (varies). Email API focuses on developers sending transactional emails. Creator Suite targets, well, creators.

This fragmented approach reflects their positioning as one of the most cost-effective platforms available. But it also means figuring out which product you actually need before you can even evaluate pricing.

A Quick Overview of Elastic Email and Its Features

Polish company, global reach. Their pitch: “most cost-effective and reliable email delivery platform.” Notice they lead with cost, not features.

Everything about Elastic Email prioritizes deliverability over marketing bells and whistles. Custom-built Mail Transfer Agent. Direct relationships with Gmail, Yahoo, Outlook. Constant infrastructure monitoring. They obsess over getting emails to inboxes.

The platform includes drag-and-drop editors (including AI-powered suggestions), HTML editors for advanced users, automation workflows, A/B testing, detailed analytics. Standard stuff. But their real strength lies in API integration and SMTP relay services — the technical backbone that actually delivers your emails.

General capabilities
Limitations
Email sending limit per month
3,000 test emails/month
Email sending limit per day
100 test emails/day
Subscribers limit
Contacts can be added; sending to contacts requires upgrade
24/7 chat support
Email/ticket support on free
24/7 email support
Email/ticket support on free
Role-based users
1 user
Branding
Elastic Email branding

What Do You Get with the Elastic Email Free Plan?

Those brutal limits aside, you get access to the core platform. Email editor, templates, contact management, analytics dashboard. Same delivery engine that powers their paid customers.

Campaign creation works through either the drag-and-drop builder or HTML editor. You can design newsletters, set up automated sequences, track bounces, monitor spam scores, manage unsubscribes. All the fundamentals.

Most importantly — and this surprised me — your 100 daily emails benefit from the same delivery infrastructure that sends millions for enterprise customers. No second-tier treatment.

Key Features of the Free Plan

Despite feeling stingy with volume, the free plan covers essential email marketing across the main areas you’d expect.

Feature
Limitations
Campaigns
Email Campaigns And Newsletters
Limited (test only)
Email Templates
Included
Drag-N-Drop Builder
Included
Personalization
Included
Html Builder
Included
Email Scheduling
Limited
Automation
Email Automation
Not available on free sending
Pre-Built Workflows
Not available
Automation Splits
Not available
Behavioral Targeting
Not available
Resend To Non-Openers
Not available
Segmentation and Subscribers Management
Segmentation
Included (basic)
Premade Segments
Limited
Contact Profiles
Included
Groups
Not available
Leads Capture
Popups
Included (forms)
Exit-Intent Popup
Not available
Scheduling
Not available
Sign Up Forms
Included
Reports
Campaign Reports
Basic reports
Real-Time Data
Basic
Heatmap
Not available
Ecommerce Reports
Not available
Audience Growth
Included
Automation Reports
Not available
Other
TCPA & GDPR Consent Collection
Included
Shopify
Included
Wordpress
Included
Woocommerce
Included

Email Creation and Template Tools

The drag-and-drop builder feels modern, responsive. AI suggestions help when you’re stuck staring at blank templates. Layout customization, image insertion, button creation, device previews — standard tools, well executed.

Template library covers basics without overwhelming choices. Newsletter layouts, promotional designs, announcement formats. Professional-looking, mobile-responsive. Not huge variety, but quality over quantity.

HTML editor gives developers full control. Import existing templates, build from scratch, modify designs with precise code control. If you know HTML/CSS, limitations disappear.

Contact Management and Segmentation

List management handles CSV imports, manual entry, API integrations smoothly. Custom fields let you store additional subscriber data beyond email addresses.

Segmentation works on custom fields, engagement history, subscriber behavior. Create targeted campaigns without needing advanced marketing automation features. Basic but functional.

Contact status tracking automatically manages active, inactive, unsubscribed, bounced addresses. Handles suppression lists, maintains CAN-SPAM and GDPR compliance without manual intervention.

Analytics and Delivery Monitoring

Campaign analytics cover the essentials: opens, clicks, bounces, unsubscribes. Real-time reporting shows performance as emails get delivered.

Here’s where Elastic Email shines — delivery monitoring. Inbox placement rates, spam folder placement, reputation metrics. Most platforms focus on engagement; Elastic Email obsesses over whether emails actually arrive.

Individual subscriber tracking shows engagement history per contact. Useful for identifying your most active recipients and optimizing future campaigns.

What’s Missing in the Elastic Email Free Plan?

The limitations hit fast and hard. Especially if you’re used to generous free plans elsewhere.

Restricted or Limited Features

100 daily emails feels punitive compared to competitors offering 10,000+ monthly emails. Want to send a newsletter to 500 people? That’s five days of your entire quota.

Advanced automation barely exists. Basic autoresponders work, but forget behavioral triggers, complex drip sequences, multi-step workflows. Those require paid upgrades immediately.

A/B testing stays elementary. Simple subject line tests, maybe. Sophisticated multivariate experiments that actually optimize performance? Not happening.

Hidden Costs and Limitations

“No credit card required” comes with a catch — free emails can only go to yourself. Sending to actual subscribers requires account verification and often pushes you toward paid plans.

Shared IP addresses mean your reputation depends on other users’ behavior. Deliverability can suffer when other free users make poor sending choices. Ironic for a platform that prides itself on delivery rates.

Customer support restricts free users to documentation and forums. Paid customers get 24/7 live chat, dedicated reps, technical assistance. Big difference when things break.

API limitations restrict advanced integrations. Webhooks, detailed event tracking, custom branding — all locked behind subscriptions.

Premium features free forever—with Sender
Send up to 15,000 emails to 2,500 subscribers completely free. Automation, segmentation, email templates, landing pages and popups included.
Start With Free Plan

Who’s the Elastic Email Free Plan Perfect For?

Individual users or tiny businesses sending occasional emails to small audiences. If you newsletter 200 engaged subscribers monthly, daily limits might work.

Developers love the API-first approach. Free plan includes SMTP relay and REST API access — useful for sending transactional emails from applications without paying per-email fees.

Businesses obsessing over deliverability over volume find value here. If reaching inboxes matters more than fancy automation, their infrastructure focus provides genuine benefits despite volume restrictions.

International operations appreciate global infrastructure and multi-language support. European company roots plus worldwide delivery network serves businesses across multiple countries effectively.

Budget-conscious startups can experiment with email marketing before committing to higher-cost platforms. Though you’ll hit limits quickly if experiments succeed.

How Does the Elastic Email Free Plan Compare to Paid Plans?

Jumping from free to Starter ($19/month) represents a massive capability increase and reflects their business model — push users toward subscriptions fast.

Feature Comparison

Starter plans eliminate daily restrictions, provide monthly allowances of 37,500+ emails depending on contact count. Advanced automation, comprehensive A/B testing, round-the-clock support.

Pro plans add unlimited sending, dedicated IPs, webhooks, custom branding, reseller capabilities. Primarily benefits agencies and high-volume senders needing white-label solutions.

When It Makes Sense to Upgrade

Volume needs force immediate upgrades. More than 100 daily emails or 1,000 subscribers? You’re paying.

But honestly, the self-sending limitation kills the free plan for most real use cases. Want to actually email customers? Upgrade required.

Deliverability concerns may require dedicated IPs for specific reputation requirements or high volumes. Shared infrastructure can hurt legitimate senders.

Advanced automation drives upgrades when businesses need behavioral triggers, customer journeys, ecommerce integration. Basic sequences won’t cut it long-term.

Professional support becomes necessary for technical assistance, deliverability guidance, integration help. Documentation only gets you so far.

Compare this to Sender — 2,500 subscribers and 15,000 monthly emails, full features. Elastic Email feels almost hostile to free users in comparison.

The reality? Elastic Email’s free plan works for very specific situations — developers needing API access, businesses prioritizing deliverability over everything else. Most users will find it too restrictive for meaningful email marketing.

Their strength lies in affordable paid plans and superior delivery infrastructure, not free tier generosity. Consider them if you’re ready to pay for quality delivery. Look elsewhere for substantial free capacity.

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