- Premium features included
- No hidden costs or usage limits
- Scale from startup to enterprise
Omnisend is a popular email marketing tool built specifically for ecommerce brands. But how much does it cost in 2025?
While pricing starts at $0 for basic features, the real expense depends on your subscriber count, email volume, and SMS usage. Hidden fees like SMS top-ups, tier auto-upgrades, and A2P registration can catch new users off guard.
This guide breaks down Omnisend’s pricing structure—from the free plan to enterprise tiers—so you can calculate your true monthly cost and decide if it’s the right investment for your business.
Plan
Price
Subscribers
Email Sends
Key Features & Limitations
Free
$0
Up to 250
500/month
Includes basic automation, signup forms, and reporting. Branding cannot be removed, and only 20 test emails per 24h allowed.
Standard
From $11.20/mo
500+
12× list size (e.g., 6,000 for 500 subs)
Adds automation workflows splits, automation reports, performance reports, and branding removal. Includes $1 one-time SMS credit only.
Pro
From $41.30/mo
2,500+
Unlimited
Includes advanced reporting, priority support, and monthly SMS credits equal to plan price (e.g., $59 = ~$59 SMS balance).
Enterprise
Custom
Custom
Unlimited
Tailored pricing with dedicated customer success manager, dedicated support, SLA-backed deliverability, and migration support.
Feature
Limit
Subscribers
250
Monthly Emails
500
Users
1
Templates
Full Library
A/B Testing
Yes + automation splits
Support
Email + Live Chat
The Free plan works well if you’re testing automations or running a small subscriber list without any upfront investment. You can build workflows, popups, landing pages, and pre-built templates, but that 500-email ceiling comes fast. The Omnisend badge stays on everything you send, and you’re capped at 20 test emails per day.
Once you cross 250 contacts or send your 500th email that month, the system blocks new sends until you upgrade. I’ve seen this push people to Standard pretty quickly after their first real campaign.
If you need more breathing room on a free tier, Sender gives you up to 2,500 subscribers and 15,000 emails per month without charging anything—useful for free users with budget constraints.
Feature
Limit
Subscribers
From 500+
Monthly Emails
12× list size (e.g., 6,000 for 500 subs)
Users
Unlimited
Templates
Full library
A/B Testing
Yes + automation splits
Support
24/7 live chat + email support
This paid plan is aimed at small-to-mid-size ecommerce stores that are ready to get serious about marketing automation. You get Omnisend branding removed from your emails, split automations, and performance reports.
The email volume cap (12× your list size) can feel tight if you’re running frequent email marketing campaigns. And SMS credits? You only get that same $1 one-time bonus—no monthly refills. The system will auto-upgrade you when your contact count exceeds your tier or when you’re about to hit your email limit.
Feature
Limit
Subscribers
2,500+
Monthly Emails
Unlimited (fair-use applies)
Users
Unlimited
Templates
Full library
A/B Testing
Full (content & automation)
Personalized product recommender
Yes
Advanced reporting
Yes
Support
Priority 24/7 chat & email
Pro is designed for high-volume senders and growing ecommerce brands that lean heavily on advanced features like automation and SMS. You get advanced reporting, unlimited segmentation, and bonus SMS credits equal to whatever you’re paying for the plan.
Now, “unlimited” has some fine print. Bulk senders do get monitored under fair-use rules, and if your deliverability numbers start dropping, they’ll reach out.
Most people upgrade to Pro when they scale past 10K–25K contacts, need deeper analytics, or want to manage heavy email and SMS marketing automation under one budget.
Omnisend’s pricing looks simple on the surface, but there are a few costs that aren’t obvious upfront. The free and Standard plans only include that $1 one-time SMS credit, so you’ll need to buy top-ups (around $0.015 per U.S. text messages, with one MMS message costing roughly 3× more) to keep SMS automations running.
If you try to send to more contacts than your plan allows, you’re forced to upgrade right then before the campaign can go out. Businesses using SMS in the U.S. also have to pay for A2P 10DLC registration plus a toll-free or long-code number—usually $1–$2/month.
Other add-ons include dedicated IPs for high-volume senders, custom domain signature setup for branded email authentication, and extra brand workspaces if you’re an agency managing multiple clients.
Subscribers
Standard Plan
Pro Plan
500
$11.20
$41.30
1,000
$14
$41.30
2,500
$30.80
$41.30
5,000
$56.70
$63
10,000
$92.40
$105
15,000
$144.90
$243.60
25,000
$197.40
$280
50,000
$289.10
$500.50
100,000
$630
$933.80
Country
Cost per SMS
Sender ID
United States
$0.015–$0.02
Local number / Toll-Free
Canada
$0.02–$0.03
Local number
United Kingdom
$0.04–$0.06
Alphanumeric
EU Average
$0.05–$0.10
Alphanumeric
Australia
$0.06–$0.08
Alphanumeric
India
$0.02–$0.03
Registered ID
SMS pricing varies significantly by destination country, so international campaigns can add up quickly. Factor these per-message costs into your budget when planning global SMS messaging across multiple regions.
In Omnisend vs. Mailchimp battle for ecommerce users, Omnisend usually delivers better value. You get automation, SMS, and web-push even in lower tiers.
Mailchimp’s pricing jumps fast as your list grows, and features like multivariate testing and comparative reports are locked behind higher plans. Omnisend’s email capabilities give you 12× send limits on Standard and unlimited emails on Pro.
Mailchimp does win on integrations and its long-established ecosystem. But for online stores, Omnisend’s built-in Shopify sync, abandoned cart recovery, and SMS automation make it more cost-efficient and conversion-focused.
Access through the Shopify App Store makes setup seamless for new subscribers and existing customers alike.
When comparing Omnisend vs. Klaviyo, the latter excels at predictive analytics and advanced segmentation, especially if you’re scaling toward enterprise-level personalization. But it’s also significantly pricier, with no free SMS credits and costs that climb steeply once you pass 10K contacts.
Omnisend’s pricing model is more accessible, with monthly SMS credits and generous send limits—great for small and mid-sized ecommerce stores.
Klaviyo leads in data science and dynamic product feeds, but Omnisend balances simplicity and affordability. You can automate emails, SMS, and push notifications from one dashboard without the heavy overhead, while still tracking key factors like purchase history and customer lifetime value.
Finally, ActiveCampaign vs. Omnisend. The first one positions itself as a CRM-driven marketing automation tool with deep sales pipelines and automated workflows that go beyond ecommerce. It’s also more complex and pricier for businesses focused mainly on email and SMS.
Omnisend’s plans are simpler, channel-agnostic, and tailored for online stores. You get clear ecommerce triggers and faster onboarding. ActiveCampaign doesn’t include built-in SMS credits, while Omnisend’s Pro plan bundles both email and SMS automation under one subscription.
For ecommerce marketers prioritizing usability, omnichannel reach, and ROI tracking, Omnisend tends to deliver a more transparent and purpose-built experience.
Business Type
Recommended Plan
Monthly Cost
Best Alternative
Startup
Free
$0
Sender
Small Business
Standard
$16–$60
Mailchimp
Ecommerce Brand
Pro
$59–$400
Klaviyo
Agency
Pro / Enterprise
$190+
ActiveCampaign
Enterprise
Enterprise
$500+
HubSpot
Omnisend makes the most sense for ecommerce stores that depend on automation, omnichannel marketing campaigns, and integrated SMS campaigns. The built-in templates, Shopify sync, and behavior-based pre-built workflows make it surprisingly effective for driving sales with minimal setup.
Pro plan’s monthly SMS credits and unlimited email sends give growing stores predictable, scalable costs, with Omnisend features supporting customer retention at every stage.
If you’re more focused on content marketing or CRM-heavy workflows, other platforms might fit better. Mailchimp suits general marketing and newsletter-first brands. ActiveCampaign works better for sales-driven automation. Klaviyo wins for advanced data segmentation. And for startups on tight budgets, Sender offers a more affordable all-in-one alternative.
Yes. Omnisend offers a free plan for up to 250 contacts and 500 emails per month. Paid plans start at $11.20/month for Standard (12× email sends) and $41.30/month for Pro (unlimited emails plus monthly SMS credits). Costs scale with subscriber count, and SMS usage adds small per-message fees.
Omnisend is more ecommerce-focused, offering built-in SMS, automation splits, and Shopify integration at lower tiers. Mailchimp is broader, with stronger integrations but limited automation in cheaper plans. Omnisend generally delivers better value for online stores, while Mailchimp suits general marketers.
Yes—for ecommerce businesses. Its email, SMS, and web-push automation replace multiple tools, saving time and cost. Pro plans include monthly email volume flexibility, and unlimited email sends make scaling predictable. It’s less ideal for CRM-heavy teams but works great for online retailers focused on conversions and customer support.
Omnisend users report average open rates of around 30% for standard campaigns, while automated emails perform better at roughly 42%. Ecommerce automations such as abandoned cart (≈39.5%) and welcome emails (≈34.8%) also perform strongly.
These higher engagement rates stem from behavioral targeting and Omnisend’s ability to leverage historical data for smarter audience segmentation and timing—helping users send more relevant, better-timed messages that drive higher opens.
Klaviyo offers more granular segmentation and predictive analytics, but it’s significantly pricier as lists grow. Omnisend is easier to use and includes monthly SMS credits, making it better suited for small business and mid-sized ecommerce stores. Klaviyo remains the pick for enterprise brands needing deep data modeling, while Omnisend wins on affordability and simplicity.