Picking the right email platform isn’t just another tech decision — it’s about finding a partner that’ll help you build meaningful connections, drive real engagement, and ultimately fuel your business growth.
Whether you’re juggling transactional notifications, promotional campaigns, or complex automated sequences, your chosen platform directly impacts how many of your messages actually land in inboxes (and how many get flagged as spam).
I’ve spent years working with both Mailgun and SendGrid across different projects, and they’ve clearly carved out their own niches in the email infrastructure world.
Mailgun has built its reputation on being exceptionally developer-friendly with an incredibly flexible API that makes it perfect for transactional emails.
SendGrid, meanwhile, has developed a more comprehensive offering with robust delivery infrastructure plus marketing tools that appeal to both technical teams and marketers alike.
Let’s break down how these platforms really compare across the metrics that matter most — from pricing structures and feature sets to ease of implementation and real-world performance.
By the end, you’ll have a clearer picture of which platform might be the better fit for your specific email needs.
Mailgun
SendGrid
Best For
Developers needing flexible email API
Marketers & businesses needing email delivery & marketing tools
Pricing
Pay-as-you-go + monthly plans
Free tier + scalable paid plans
Ease of Use
Developer-focused, technical setup
User-friendly dashboard, marketing tools included
Value for Money
Great for transactional emails & API control
Strong value for both transactional & marketing emails
Strengths
Weaknesses
Mailgun
Flexible API, strong deliverability, detailed analytics
Limited built-in marketing features, technical setup required
SendGrid
Email API + marketing tools, templates, strong support
Marketing features limited on lower tiers, can be pricey at scale
Mailgun
SendGrid
Email Campaigns
Automation
Landing Pages and Forms
Segmentation & Personalization
Reporting & Analytics
Integrations
I’ve found Mailgun to be the perfect fit for development teams who want complete control over their email infrastructure. Its API-first philosophy gives you incredible flexibility for transactional emails, custom workflows, and building scalable solutions.
The downside? You won’t find built-in marketing tools like campaign builders or visual automation flows — making it best for companies with development resources or those focusing exclusively on transactional email delivery.
In my experience, SendGrid offers a more balanced approach for organizations needing both reliable email infrastructure and basic marketing capabilities. Their user-friendly campaign builder, simple automation tools, and extensive integration library make it accessible without sacrificing functionality.
While the more sophisticated marketing features are limited unless you’re on higher-tier plans, SendGrid hits a sweet spot for companies wanting a hybrid solution that handles both transactional and promotional emails without requiring extensive technical setup.
Subscriber Count
Mailgun Pricing (Foundation Plan)
SendGrid Pricing (Marketing Campaigns Basic Plan)
Key Differences
1,000
$35/month (includes 50,000 emails)
$15/month (6,000 emails/month)
SendGrid is cheaper; Mailgun includes higher send limits and API features.
2,500
$35/month (covers send volume)
$25/month (15,000 emails/month)
Mailgun uses pay-as-you-go beyond included emails; SendGrid better for smaller sends.
5,000
$80/month (includes 100,000 emails)
$45/month (30,000 emails/month)
Mailgun is cost-effective for high-volume sends; SendGrid offers built-in marketing tools.
10,000
$150/month (150,000 emails)
$90/month (60,000 emails/month)
Mailgun scales for transactional emails; SendGrid offers both marketing & transactional support.
25,000
$275/month (250,000 emails)
$250/month (100,000 emails/month)
Mailgun better for high-volume API emails; SendGrid more versatile for marketing campaigns.
Mailgun’s pricing structure favors businesses sending high volumes of transactional emails through their API. Their plans come with generous monthly email allowances, plus pay-as-you-go flexibility for companies that need to send massive numbers of emails without the frills of marketing features.
SendGrid, on the other hand, offers much more affordable entry points for smaller senders, making it great for businesses focusing on newsletters, marketing campaigns, and basic automation.
As your volume increases, Mailgun becomes more cost-effective for purely transactional use cases, while SendGrid delivers added value through its built-in marketing tools, templates, and segmentation capabilities.
Mailgun Free Plan
SendGrid Free Plan
Subscribers
No subscriber limit (API-based sending)
Up to 2,000 contacts
Emails/Month
5,000 emails (first 3 months), then 100 emails/month
6,000 emails/month
Automation
Not included (API use only)
Basic single-step automation
Landing Pages/Forms
Not available
Signup forms included (no landing pages)
Branding
No Mailgun branding
SendGrid branding on free plan emails
Mailgun’s free offering is clearly designed for developers who want to test their transactional email sending via API. You get a generous 5,000 emails monthly for the first quarter, but then it drops dramatically to just 100 emails/month unless you upgrade.
There aren’t any marketing tools or automation features included — it’s purely for technical teams handling transactional email delivery.
SendGrid takes a different approach with their free plan, targeting small businesses and marketers who want to explore email campaigns without upfront costs. You can have up to 2,000 contacts and send 6,000 emails every month, with basic automation and signup forms available out of the box.
The catch? Your emails will carry SendGrid branding, and you’ll need to upgrade for more advanced features — but it’s a solid starting point for small teams testing email marketing.
From what I’ve seen, Mailgun shines brightest for development teams and technically-oriented businesses that need complete control over their email infrastructure. Its API-first approach, powerful deliverability tools, and flexible pricing make it perfect for companies sending large volumes of transactional emails.
The tradeoff? You won’t find built-in marketing features like campaign builders, visual templates, or landing pages — you’ll need additional tools or development resources to handle marketing use cases.
Mailgun works best for businesses with technical support that prioritize transactional email performance and custom workflows.
SendGrid has carved out its niche as a more balanced platform for businesses wanting both reliable email delivery and marketing capabilities without juggling multiple platforms.
Their intuitive campaign builder, automation workflows, and contact management features make it practical even for marketers without deep technical backgrounds. While pricing starts affordably, costs can increase substantially at higher tiers, especially for businesses rapidly scaling their email marketing.
I’ve found SendGrid to be the perfect fit for growing businesses, SaaS companies, and ecommerce brands that need dependable email delivery alongside practical marketing tools and integrations.
Mailgun consistently earns praise for its robust API implementation and thorough documentation, but users typically note it’s best suited for developers or technically-minded teams.
The platform offers tremendous customization potential, but non-technical users often struggle without coding experience.
SendGrid, by comparison, provides a much more accessible interface with its visual campaign builder, making it approachable for marketers focused on creating and sending campaigns without needing developer support.
There’s no sugar-coating it — Mailgun presents a steep learning curve for non-developers due to its API-centered architecture and limited built-in marketing features. Teams comfortable with coding and email infrastructure setup tend to adapt quickly, while marketing-focused teams often struggle.
SendGrid offers a gentler onboarding experience for most marketers, though mastering advanced features like multi-step automation workflows and API customizations still requires dedicated time and effort.
Mailgun users consistently highlight its exceptional deliverability performance, API flexibility, and scalability for high-volume transactional emails. The most common complaints? Limited features for non-technical users and the necessity for developer resources to get the most from the platform.
SendGrid users appreciate the platform’s versatility in handling both marketing and transactional emails, often praising its template options, automation capabilities, and detailed analytics.
Typical criticisms focus on pricing increases at higher volumes and occasional deliverability challenges with certain recipient domains.
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