- Premium features included
- No hidden costs or usage limits
- Scale from startup to enterprise
Picking the right email marketing platform can genuinely make or break your campaigns. I’ve spent the past few weeks diving deep into both Sender vs. Mailjet, and here’s what surprised me most: on paper, they look remarkably similar. Drag-and-drop editors, automation, templates, reasonable pricing—check, check, check.
Sender feels like it was designed by someone who understands small business budgets and wants to remove every barrier to getting started. Mailjet, meanwhile, clearly comes from a developer-first mindset, prioritizing infrastructure reliability and team collaboration over flashy marketing features.
Both have their strengths, but depending on what you need, one will clearly serve you better than the other.
Sender has earned quite a reputation as one of the most generous platforms out there for small businesses and startups. What sets it apart is the sheer amount you get without paying a dime—2,500 subscribers, 15,000 monthly emails, unlimited automation workflows, landing page builder are all on the free plan.
It also has multi-channel marketing, combining email and SMS. The interface stays refreshingly simple too, removing those usual barriers that make beginners want to quit before they’ve sent their first campaign.
Mailjet is coming from a different angle entirely. It’s a French company, now part of the Sinch group, and they’ve built something designed for teams that really value working together in real-time. Plus, they handle both marketing and transactional emails.
What’s interesting is they charge based on how many emails you send rather than how many contacts you’ve got stored—which can actually work brilliantly if you’re sitting on a huge list that doesn’t engage much. Their collaborative editing lets multiple people work on the same template at once, kind of like what you’d do in Google Docs.
Feature
Sender
Mailjet
Free Plan Emails
15,000/month (2,500 contacts)
6,000/month (200/day limit)
Ease of use
⭐⭐⭐⭐⭐
⭐⭐⭐⭐
Automation
Unlimited on all plans
Higher plans only
Landing Pages
Yes (all plans)
Yes (Premium+)
SMS Marketing
Yes
Limited
Real-time Collaboration
No
Yes
Transactional Email API
Yes
Yes
Starting Paid Plan
$7/month
$17/month
Bottom line: Small business or creator wanting maximum bang for your buck? Sender’s giving you more features for less money. Mailjet makes sense when you’ve got multiple team members who need to collaborate on campaigns, or you’re a developer who needs rock-solid transactional email capabilities.
Sender’s drag-and-drop editor strikes the perfect balance between simplicity and flexibility. You can create professional newsletters in minutes, not hours. The platform’s got responsive templates that adjust automatically for mobile, plus email A/B testing to optimize your campaigns.
You can schedule sends for the perfect timing, launch SMS campaigns alongside your emails, and everything is accessible through an interface that just makes sense. You’re not digging through complicated menus trying to find basic functions.
Mailjet’s got a solid drag-and-drop editor too, with a real focus on responsive design. But here’s where it gets interesting—the collaborative editing feature lets team members work simultaneously on the same template. You can leave comments right on design elements and lock sections so nobody accidentally messes them up.
The platform also includes email A/B testing to refine your campaigns. The template selection leans more corporate and traditional, which is perfect for B2B but might feel a bit restrictive if you’re looking for something more creative.
Feature
Sender
Mailjet
Drag-and-Drop Editor
Yes
Yes
Template Library
Extensive
Corporate-focused
Mobile Responsive
Automatic
Automatic
Custom HTML
Yes
Yes
Email A/B testing
Yes (up to 8 variants)
Yes (up to 10 variants)
Real-time Collaboration
No
Yes
Winner: Sender edges ahead if you’re a solo marketer or small team focused on ease of use and modern templates. Mailjet wins when team collaboration features matter.
Sender offers transactional email functionality through SMTP and REST API with near-instant delivery for password resets, order confirmations, OTPs, and shipping alerts. The managed IP system (shared or dedicated) maintains up to 99% deliverability through bounce monitoring, anti-abuse filters, and authentication.
Dynamic templates use Liquid syntax for personalization, and real-time logs with detailed analytics make troubleshooting straightforward. The 10MB attachment support handles invoices and receipts securely. For small businesses and growing SaaS platforms, it provides enterprise-grade reliability.
Mailjet really shines here. Built on Mailgun infrastructure, it handles both marketing and transactional emails without breaking a sweat. The REST API and SMTP relay are genuinely developer-friendly with excellent documentation.
You’re getting webhooks for real-time tracking, detailed logs, and the ability to manage high volumes reliably. Running a SaaS platform or ecommerce store that sends thousands of transactional emails every day? Mailjet’s infrastructure handles it smoothly.
Feature
Sender
Mailjet
SMTP Relay
Yes
Yes (Advanced)
REST API
Yes
Yes
Webhooks
Yes
Yes
Dedicated IPs
Yes
Yes
Developer Documentation
Good
Comprehensive
Winner: Tie—Sender offers excellent transactional capabilities for small businesses, while Mailjet dominates for high-volume enterprise needs with Mailgun infrastructure.
Sender gives unlimited automation on the free plan. The platform offers pre-built workflows like welcome series, abandoned cart recovery, thank you emails, and so on.
You can automate both email and SMS campaigns together for true multi-channel sequences, plus use dynamic content to personalize messages. Setting up automation is actually simple: pick a template, customize the emails, hit activate.
Mailjet’s automation has improved recently with their new drag-and-drop workflow builder and prebuilt automation templates. You can choose from ready-to-use workflows for onboarding, re-engagement, and lead nurturing—though the selection is more limited than Sender’s.
The visual builder lets you set up triggered emails based on subscriber actions like sign-ups, purchases, or property updates. However, the automation is only available on Premium plans (starting at $27/month). The triggers and conditions are more basic compared to dedicated automation platforms.
Feature
Sender
Mailjet
Workflow Templates
Yes
Yes
Free Plan Access
Unlimited
None
Behavioral Triggers
Yes
Yes
Cart Abandonment
Yes
Manual setup
Winner: Sender takes this category easily with generous free automation and more advanced workflows.
Sender provides live reporting with all the metrics that actually matter—open rates, click-through rates, conversions, bounce rates. The newsletter heatmaps are pretty cool—they visually show which parts of your email get the most engagement, helping you figure out what content really resonates.
Real-time tracking means you can watch results as they roll in and make quick adjustments for future campaigns.
Mailjet goes deeper with analytics, though the most advanced features are reserved for Premium and Custom plans. The statistics dashboard is comprehensive—you’re getting detailed breakdowns of deliverability rates, soft and hard bounces, unsubscribe patterns, click maps.
You can compare campaigns side-by-side to see what’s performing better. The level of detail is impressive, particularly for tracking deliverability issues. Though honestly, the interface can feel overwhelming when you just want quick insights.
Feature
Sender
Mailjet
Real-time Reporting
Yes
Yes
Click Heatmaps
Yes
Yes
Open, click, bounce tracking
Yes
Yes
Deliverability Tracking
Basic
Detailed
Export Options
CSV/XLSX
CSV/Tab-Delimited Text File
Winner: Mailjet offers more granular analytics, but Sender provides everything most businesses actually need in a cleaner interface.
Sender includes a landing page builder directly in the platform—a feature that saves you from paying for a separate tool. You can create signup forms with various triggers (exit intent, time delay, scroll depth), pop-ups with gamification elements, and full landing pages to capture leads.
The builder includes GDPR-compliant consent collection forms to keep you legally covered. Templates are mobile-responsive, and integration with your email campaigns is seamless—incredibly valuable for small businesses running lead generation campaigns.
Mailjet also has landing pages, but only on Premium plans. You get form builders and subscription widgets for your website, plus GDPR-compliant double opt-in forms to maintain compliance. The forms are customizable and can be embedded on your site.
However, the landing page functionality is more basic compared to dedicated tools, and free plan users are limited to forms only—which can be frustrating when you’re trying to run cohesive campaigns on a budget.
Feature
Sender
Mailjet
Landing Page Builder
Yes (all plans)
Yes (premium plans only)
Popup & Form builder
Yes
Yes
Custom Domain support
Yes
Yes
Gamification
Spin-to-win
None
Winner: Sender offers more comprehensive lead generation tools with landing pages, gamification, and flexible popup triggers—all available on the free plan. Mailjet’s landing pages require a Premium subscription, making Sender the clear choice for budget-conscious businesses.
Sender handles list management efficiently with a dual approach: Groups for static lists and Segments for dynamic, auto-updating filters. You can create custom fields and segment subscribers by subscription status, demographics, campaign activity, SMS engagement, ecommerce metrics, and more.
The segments automatically update when subscribers meet your conditions—no manual work needed. List hygiene is simple too, with built-in filters for bounced and invalid contacts. Import via CSV, API, or direct ecommerce integrations that preserve full interaction history.
Mailjet uses a property-based contact management system with flexible segmentation filters. You can segment by contact properties (location, age, language, custom fields), subscriber activity (opens, clicks within timeframes), and list subscription dates.
The platform includes a Preference Center where subscribers manage their own interests and email frequency—changes sync automatically with segments. The built-in email validation tool checks addresses for validity before sending, helping maintain deliverability. Segmentation is only available on paid plans, which may limit smaller businesses.
Feature
Sender
Mailjet
Contact Segmentation
Yes
Yes
Custom Fields and Tags
Yes
Yes
Dynamic Content by Segment
Yes
Yes
Behavior-based segmentation
Yes
Yes
Winner: Tie. Both platforms offer similar list management options.
Sender integrates smoothly with major ecommerce platforms—Shopify, WooCommerce, PrestaShop. The platform offers abandoned cart email workflows, product recommendations in emails, purchase tracking. For small to medium online stores, it covers the essentials without overcomplicating things. The ecommerce focus is evident in both the template selection and automation workflows.
Mailjet offers ecommerce integrations with WooCommerce (native plugin), PrestaShop, and Shopify (via third-party connectors or Zapier). The platform lacks a product recommendation engine and advanced ecommerce automation features like cart abandonment workflows built-in.
If you’re running a serious online store with a large catalog requiring sophisticated product marketing, you’ll likely find Mailjet’s ecommerce capabilities more basic compared to dedicated platforms.
Feature
Sender
Mailjet
Native ecommerce integrations
WooCommerce, Shopify, PrestaShop
WooCommerce, PrestaShop
Abandoned cart workflows
Pre-built
Manual setup
Product blocks
Yes
No
Ecommerce reports
Detailed
Basic
Winner: Sender’s better equipped for ecommerce businesses with native integrations and pre-built workflows.
Sender supports SPF, DKIM, and DMARC authentication to protect your sender reputation. Setup is straightforward with clear documentation. Sender is headquartered in Lithuania (EU) and is fully GDPR-compliant, making it ideal for businesses serving European customers. The platform monitors your sender score and provides recommendations to maintain good deliverability.
Mailjet also provides comprehensive authentication options—SPF, DKIM, custom domain setup. Being GDPR-compliant and built in France (EU), security and compliance are central to their infrastructure from the ground up. The documentation’s detailed, though sometimes a bit technical for non-developers.
Feature
Sender
Mailjet
SPF/DKIM Setup
Yes
Yes
DMARC Support
Yes
Yes
Custom Domain
Yes
Yes
GDPR Compliance
Yes
Yes
Double Opt-in
Yes
Yes
Winner: Tie—both platforms handle authentication well with solid security practices.
Sender offers dedicated IPs on higher-tier plans, recommended for businesses sending over 500,000 emails monthly. Shared IPs are allocated for free and standard plans.
The platform provides automated IP warmup that gradually builds your sender reputation over 4-8 weeks using your most engaged subscribers. You can also request manual control if you prefer to manage the warmup process yourself, giving you flexibility based on your expertise level.
Mailjet provides dedicated IPs with a structured warm-up plan—essential when you’re establishing sender reputation. The platform monitors reputation closely and offers feedback loops with major ISPs. This infrastructure-level attention makes a real difference for high-volume senders.
Feature
Sender
Mailjet
Shared IP
Available
Available
Dedicated IP
Yes
Yes
IP Warming
Automatic
Automatic
Reputation Monitoring
Yes
Yes
ISP Feedback Loops
Limited
Advanced
Winner: Mailjet offers superior IP management with ISP feedback loops and deliverability expertise for enterprise senders. Sender provides solid features for smaller businesses.
Sender maintains solid deliverability rates with good infrastructure relationships with major email providers. The platform emphasizes list hygiene and provides tools to reduce bounces.
Authentication setup (SPF, DKIM, DMARC) is straightforward with clear documentation. Features like engagement-based segmentation, automated bounce handling, and list cleaning filters help keep your sender reputation healthy.
Mailjet, built on Mailgun’s infrastructure, has excellent deliverability credentials. The platform maintains strong relationships with ISPs, offers detailed deliverability reporting, and helps diagnose issues when emails don’t land properly. The email validation tool proactively prevents bounces. For businesses where deliverability is absolutely critical, Mailjet’s infrastructure is reassuring.
Feature
Sender
Mailjet
Infrastructure Quality
Good
Excellent (Mailgun)
ISP Relationships
Standard
Strong
Bounce Management
Yes
Yes
Spam Testing
Automatic
Automatic
Delivery Reporting
Yes
Yes
Winner: Mailjet edges ahead with superior infrastructure and detailed deliverability tools.
Sender has integrations with popular platforms like WordPress, Shopify, WooCommerce, PrestaShop, and Zapier. The API allows developers to build custom integrations with CRMs and ecommerce systems, with straightforward documentation to guide setup.
The Zapier connection expands possibilities to thousands of additional apps, making it flexible enough for most small to medium businesses.
Mailjet boasts over 100 integrations and a robust REST API that developers really appreciate. The documentation’s comprehensive, with code examples in multiple languages. The platform integrates well with business software, though some key ecommerce connections require workarounds. For development teams, Mailjet’s API capabilities are significantly stronger.
Feature
Sender
Mailjet
Native Integrations
100+
100+
Zapier Support
Yes
Yes
API Quality
Standard
Developer focused
Developer Documentation
Basic
Comprehensive
Webhook Support
Yes
Yes
Winner: Mailjet for developer/enterprise environment. For most SMB marketers, Sender meets needs well.
Sender provides 24/7 email and live chat support even on the free plan—which is genuinely impressive. The support team is knowledgeable and helpful, walking you through issues patiently. Phone support is only available for Enterprise, though most users don’t miss it. There’s also a comprehensive knowledge base with training videos.
Mailjet’s support structure is tiered. Free plan users only get access to the help center—no human support. Email support becomes available on paid plans, with priority support at higher tiers. Phone and live chat support requires sending 50,000+ emails monthly. When you do reach support, they’re competent, but the barrier to access can be frustrating when you’re just starting out.
Feature
Sender
Mailjet
Live Chat
All plans
Paid plans (50k+)
Email Support
All plans
Paid plans
Phone Support
Enterprise
Paid plans (50k+)
Knowledge Base
Comprehensive
Comprehensive
24/7 support
Yes
No (business hours)
Winner: Sender takes this decisively with generous 24/7 support even for free users.
Sender’s standout features include robust SMS marketing with free credits on Pro plans (equal to your monthly plan value). You can create multi-channel automation workflows combining email and SMS for cart abandonment, welcome series, and re-engagement campaigns—all from one platform. You get unlimited automation workflows, even on the free plan, which is rare at this price point.
Mailjet’s unique features center on collaboration and developer tools. Real-time co-editing, comment functionality, approval workflows, granular permission management—it makes it excellent for teams. The MJML framework for creating responsive emails appeals to developers. Sub-account management is robust if you’re running an agency.
Feature
Sender
Mailjet
SMS Marketing
Yes
Limited
Real-time Collaboration
No
Yes
MJML Framework
No
Yes
Automation on all plans
Yes
No
Winner: Depends on your needs—Sender for multi-channel marketing, Mailjet for team collaboration.
Plan
Sender
Mailjet
Starter/Essential
Starts at $7/mo (1,000 contacts, 12,000 emails)
Starts at $15/mo (15,000 emails)
Professional/Premium
Starts at $14/mo (1,000 contacts, 24,000 emails)
Starts at $24/mo (15,000 emails)
Enterprise/Custom
Custom pricing
Custom pricing
Summary: Both platforms offer transparent pricing, but their models are fundamentally different. Sender charges based on contacts, while Mailjet’s pricing charges based on emails sent. This makes Sender more predictable for growing lists, while Mailjet rewards you for having a large but inactive subscriber base.
Sender’s pricing includes SMS credits equal to your plan value on the Professional tier. When you’re comparing dollar-for-dollar, Sender typically delivers more features at each price point.
Feature
Sender Free
Mailjet Free
Contacts
2,500
Unlimited
Monthly Emails
15,000
6,000 (200/day limit)
Automation
Unlimited
None
Support
24/7 chat & email
First month only
Branding Removal
Paid plans
Paid plans
Landing Pages
Yes
No
Summary: Sender’s free plan is objectively more generous—2.5x more emails and full support access. That daily sending limit on Mailjet’s free plan (200 emails) can be really restrictive if you want to send time-sensitive campaigns to your full list.
Sender’s free plan approach makes it easier to actually grow your business on the free tier before upgrading.
Sender
Mailjet
Small-to-Medium Ecommerce Businesses: Sender’s native ecommerce integrations and pre-built abandoned cart workflows make setup straightforward. The platform offers product recommendations, purchase tracking, and multi-channel marketing (email + SMS) at affordable prices.
Native connections to Shopify, WooCommerce, and PrestaShop eliminate middleware complexity, and the automation features handle cart recovery and post-purchase engagement automatically.
Nonprofits and Community Organizations: The generous free plan (2,500 contacts and 15,000 emails monthly) lets nonprofits maintain donor communication without straining budgets.
Automation features help small teams scale—set up donation acknowledgments, event reminders, and volunteer engagement sequences once and let them run. The 24/7 support access means limited technical resources never become a roadblock.
Content Creators and Bloggers: The landing page builder converts visitors into subscribers, automated welcome sequences engage new readers, and newsletter templates look professional without design expertise.
The platform scales naturally—start free, upgrade as audiences grow. SMS capabilities offer an additional channel for subscribers who prefer text notifications about new content.
Software-as-a-Service Companies: Mailjet’s infrastructure handles high-volume transactional emails reliably—signup confirmations, password resets, billing notifications, system updates. The robust API enables direct integration with detailed logging and webhook tracking.
Managing both transactional and marketing emails from one platform simplifies technical infrastructure while maintaining deliverability standards.
Marketing Agencies Managing Multiple Clients: Sub-account management and granular permission controls streamline multi-client operations. Real-time collaboration features allow copywriters, designers, and account managers to work simultaneously without version conflicts.
Email validation protects client sender reputations, and separate workspaces maintain brand consistency across different accounts.
International Teams Requiring GDPR Compliance: Built in France with privacy-first infrastructure, Mailjet provides GDPR-compliant hosting, comprehensive data handling procedures, and regulatory documentation.
Multi-language support (English, French, German, Spanish, Italian) and collaboration tools suit distributed European teams. The platform’s compliance focus addresses legal requirements that keep international businesses operating confidently.
G2 reviewers highlight Sender’s outstanding free tier as ideal for startups and small businesses, providing robust email marketing capabilities without cost barriers. Users praise the user-friendly interface, solid automation features, and responsive templates that simplify campaign creation.
The customer support stands out as exceptional, with reviewers noting helpful, patient assistance. Easy integration options and strong segmentation tools round out the platform’s appeal as a cost-effective solution for growing businesses.
Mailjet users on G2 appreciate its user-friendly interface and ease of handling multiple email models from the start. Reviewers highlight the advanced automation and segmentation capabilities that enable effortless personalized campaigns, along with real-time analytics for tracking deliverability. The HTML export feature and landing page creation tools add extra value.
However, users note limitations in template customization options and feel the analytics dashboard could offer more detailed insights compared to competing platforms.
Capterra reviewers appreciate Sender for its ease of use and strong deliverability rates. Users emphasize the platform’s affordability and feature-rich free tier, along with quick setup and quality customer service. The analytics provide useful insights for campaign optimization.
Though native CRM connections are limited, integration tools like Zapier fill the void nicely. It’s regarded as a reliable, budget-friendly option that covers all essential email marketing needs.
Mailjet users on Capterra value its straightforward setup and beginner-friendly interface, featuring a drag-and-drop editor and AI capabilities that save time. Reviewers appreciate the well-documented API, making it accessible for those new to email marketing.
However, some users express concerns about pricing, along with limitations in image storage capacity and occasional platform lag that can disrupt workflow. It’s viewed as a reliable option, though affordability remains a consideration for some.
Reddit reviewers commend Sender for offering a truly functional free tier that stands out from competitors with limited features or deliverability issues. Users switched after frustrations with other services and found Sender’s 2,500 subscriber limit and excellent deliverability a game-changer.
The platform gets praise for its simplicity, abundant templates, and genuinely helpful customer support that provides thorough assistance. Features like landing pages, automated workflows, and winback sequences make it a reliable, budget-friendly choice for growing contact lists effectively.
Mailjet users on Reddit report mixed experiences, with some expressing frustration over the platform’s limitations and practices. Former users cite delivery problems that required extensive back-and-forth with support to resolve, ultimately leading them to switch providers.
Reviewers mention concerns about contact management restrictions on the free plan, including intentional deletion of contacts and send limits that feel designed to push users toward paid tiers. The platform’s handling of contacts and email quotas has left some users feeling the service lacks transparency in its free plan offerings.
Yes, migration is straightforward. Export contacts as CSV from one platform and import to the other. Both support standard fields like email addresses, names, and custom properties.
The process takes 15-30 minutes depending on list size. Ensure custom fields map correctly during import, and note that automation workflows need manual recreation. Neither platform charges migration fees.
Mailjet wins for dual-purpose sending. It’s built to handle both email types from one platform with robust API, detailed logging, and webhook support for high-volume transactional needs.
Sender handles basic transactional emails through SMTP and API with up to 99% deliverability—perfectly adequate for small to medium businesses. If your sending is primarily marketing with occasional transactional emails, Sender’s superior marketing features and affordability make it the better choice.
Deliverability depends on many factors (list hygiene, authentication, content, sending behaviour). Both platforms support the necessary technical basics (DKIM/SPF, dedicated IPs at higher tiers).
For SMB use, Sender gets excellent reviews for deliverability value. For enterprise/high-volume, Mailjet may offer more infrastructure muscle. Ultimately your sending practices matter more than platform alone.