To err is human, so no wonder you might sometimes get in a pickle due to the brand’s fault. The best thing you can do is to draw attention to your issue and ask the company to solve it. Usually, customer service is responsible for that. If you’re planning on writing a complaint email, grab one of these informational subject lines:
Problems with [Product] - need help
Disappointed with [Service] - seeking resolution
Unhappy customer: [Service] concerns
Trouble with [Product] - urgent assistance
Issues with [Service] - need support
Dissatisfied with [Service] - seeking solutions
Complaint about [Product] - resolution needed
Dissatisfied customer: Need your help
Order mistake: Urgent resolution required
Customer service concern: Seeking help
Unresolved issue: Requesting assistance
Product complaint: Need attention
Service disappointment: Seeking resolution
Order problem: Urgently seeking support
Customer feedback: Reporting an issue
Didn’t find the desired information on the company’s website? Fret not! The customer service should be able to help you with that. You only need to craft a friendly email asking for information. Here are the subject lines to accompany it:
Info request: Help needed
Question about product
Query on warranty
Tech support inquiry
Service details needed
Order status check
Pricing details needed
As luck would have it, sometimes we need some assistance from brands. Whether canceling an order or changing personal details, customer service is up for it. The only question is how to ask for help. Well, email is a great way, and with these subject lines, you’re already at a good start:
Urgent help needed!
Can you assist, please?
In need of assistance
Seeking your help
Can you help me?
Need your expertise
Can you aid me?
Assist me, please!
Requesting your help
Help required ASAP